What Nova Adept does
Nova Adept is a dental-focused virtual staffing provider based in Branchburg, New Jersey. Its offering includes full-time and part-time dental virtual assistants, as well as task-specific insurance verification and remote technical support. The vendor says it recruits assistants to match practice workflows, permits client interviews, assigns a customer success manager, and provides reporting and ongoing support. Its published pricing offers a useful starting point, but staffing qualifications, service-level performance, security controls, and any reported savings should be validated with the company.
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Core features
8 tracked features
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Core features
8 tracked features
Avized research
Pricing
Published pricing
Details
Pricing
Published pricing
Vendor-listed October 2026 prices: trained dental VAs from $2,500/month full-time (solo) or $2,700/month (multi-practice), or $15/hour part-time; entry-level VAs from $2,000/month full-time or $12/hour part-time. Staffing setup fee $750. Insurance verification packages start at $350/month for up to 50 core verifications, with separate $499 setup fee. Confirm current terms, minimum hours and DSO custom quotes with the vendor.
What to evaluate
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Confirm which services are provided by a dedicated person versus pooled staff and who supervises and replaces assistants. Review the practice management software experience needed for your specific workflows, the scope of insurance and claims work, hours of coverage, onboarding and backup coverage. For access to patient data, request documentation of HIPAA training, a business associate agreement when applicable, access controls, and incident procedures. Compare the total cost including setup fees, minimum part-time hours, and any contract term. Claims of up to 60% lower overhead are vendor-reported rather than independently substantiated.