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Podium

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Patient Communication

Podium is a messaging and reputation platform for local businesses including dental practices, focusing on text-based patient communication and online review management.

AI-researched overview
Last researched 2026-05-09

What it does

Podium is a leading messaging and review management platform for local businesses. For dental practices, Podium enables text-based patient communication, appointment reminders, review request campaigns, and payment collection via text. The platform's AI capabilities include automated response suggestions and webchat. Podium integrates with a wide range of platforms and is known for its strong SMS communication capabilities and Google review management.

Considerations

Podium is a horizontal local business platform, not dental-specific; dental PMS integration depth is more limited than dental-focused competitors. Best for practices prioritizing review management and SMS communication over deep PMS integration.

This overview was researched by AI from public sources including the vendor's website, regulatory filings, and public announcements. It is not a user review. Have direct experience? Submit a review →

Core features

  • SMS-first patient communication
  • Google and Facebook review management
  • Automated review request campaigns
  • Webchat with AI suggestions
  • Text-to-pay payment collection
  • Team inbox for message management

Practice size fit

SoloSmall GroupMid GroupDSO

Reviews

4.3(1832 reviews)
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Reviews sourced from G2, Capterra, Google, and Dental Town. Avized does not verify review authenticity.

Group Practice, 5 locationsG2

Review generation is exceptional — we went from 40 Google reviews to over 300 in 8 months. The messaging features are solid too.

Solo PracticeCapterra

Great for reputation management but expensive relative to dental-specific alternatives. Works better for multi-location operations.

DSO, 15 locationsG2

Podium is overkill for some features but the review volume it generates is worth the price for us.

Quick facts

Founded
2014
HQ
Lehi, UT
Team size
1001-5000
Funding stage
Series D
Funding raised
$201M
Pricing
Subscription
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PMS integrations

Dentrix (limited)Custom APIGoogle Business
Implementation Playbook

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Step-by-step guide for DSO and solo practices. Pre-implementation checklist, onboarding, staff training, ROI tracking.

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