Swell
Swell is a customer experience platform for local businesses including dental practices, specializing in online reviews, text messaging, and patient feedback.
What Swell does
Swell is a customer experience and communication platform for local businesses, with a strong dental vertical. The platform focuses on online review management, two-way SMS communication, automated survey collection, and webchat. Swell helps practices grow their Google and other review profiles while managing patient communication. The platform integrates with dental PMS systems for automated review requests post-appointment.
Core features
Avized research
Pricing
Subscription — Monthly subscription; contact for pricing
What to evaluate
Swell is primarily a review and messaging platform; practices needing deep appointment reminder automation or recall management will want to evaluate complementary tools. Best as a review-growth and messaging layer.