Swell

What it does

Swell is a customer experience and communication platform for local businesses, with a strong dental vertical. The platform focuses on online review management, two-way SMS communication, automated survey collection, and webchat. Swell helps practices grow their Google and other review profiles while managing patient communication. The platform integrates with dental PMS systems for automated review requests post-appointment.

Considerations

Swell is primarily a review and messaging platform; practices needing deep appointment reminder automation or recall management will want to evaluate complementary tools. Best as a review-growth and messaging layer.

This overview was researched by AI from public sources including the vendor's website, regulatory filings, and public announcements. It is not a user review. Have direct experience? Submit a review →

Core features

• Google and online review management
• Automated post-visit review requests
• Two-way SMS messaging
• Patient satisfaction surveys
• Webchat widget
• PMS integration for automation

Practice size fit

Reviews sourced from G2, Capterra, Google, and Dental Town. Avized does not verify review authenticity.