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Swell

Avized overview

What Swell does

Swell is a customer experience and communication platform for local businesses, with a strong dental vertical. The platform focuses on online review management, two-way SMS communication, automated survey collection, and webchat. Swell helps practices grow their Google and other review profiles while managing patient communication. The platform integrates with dental PMS systems for automated review requests post-appointment.

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Core features

6 tracked features

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Avized research

Google and online review management
Automated post-visit review requests
Two-way SMS messaging
Patient satisfaction surveys
Webchat widget
PMS integration for automation

Pricing

Subscription

Details

Monthly subscription; contact for pricing

What to evaluate

Open

Swell is primarily a review and messaging platform; practices needing deep appointment reminder automation or recall management will want to evaluate complementary tools. Best as a review-growth and messaging layer.

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