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Weave

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Patient Communication

Weave is an all-in-one patient communication platform for dental and healthcare practices, offering phone, text, email, reviews, and scheduling tools.

AI-researched overview
Last researched 2026-05-09

What it does

Weave is one of the most widely used patient communication platforms in dental practices, offering VoIP phone, two-way text messaging, appointment reminders, online review management, payment collection, and an AI receptionist (via TrueLark acquisition). The platform integrates with virtually all major dental PMS systems to surface patient information during phone calls. Weave serves over 27,000 practices and has become a communication infrastructure layer for a large portion of the US dental market.

Considerations

Weave's broad feature set can feel overwhelming to smaller practices; the value proposition is highest when practices use most of the platform. Monthly cost is meaningful for solo practices — calculate ROI against current phone and communication spend.

This overview was researched by AI from public sources including the vendor's website, regulatory filings, and public announcements. It is not a user review. Have direct experience? Submit a review →

Core features

  • VoIP phone with patient data pop-up
  • Two-way SMS patient texting
  • Appointment reminders and confirmations
  • Online review management
  • Payment collection via text
  • AI receptionist (TrueLark integration)

Practice size fit

SoloSmall GroupMid GroupDSO

Reviews

4.4(1247 reviews)
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Reviews sourced from G2, Capterra, Google, and Dental Town. Avized does not verify review authenticity.

General Practice, 3 locationsG2

The best all-in-one communication platform we've used. VoIP quality is great and the PMS integration saves the front desk a ton of time.

Solo PracticeCapterra

Product is solid but customer support has been inconsistent. Pricing increased significantly at renewal.

Group Practice, 4 locationsG2

Switched from Lighthouse 360 two years ago and never looked back. The two-way texting alone is worth the price.

Quick facts

Founded
2013
HQ
Lehi, UT
Team size
501-1000
Funding stage
Public
Funding raised
N/A (NYSE: WEAV)
Pricing
Subscription
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PMS integrations

DentrixEaglesoftOpen DentalCarestackCurve DentalCarestream
Implementation Playbook

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Step-by-step guide for DSO and solo practices. Pre-implementation checklist, onboarding, staff training, ROI tracking.

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