What Viva AI does
Viva AI provides AI-powered front desk automation for dental practices, covering inbound and outbound phone calls as well as SMS and chat. The platform handles appointment booking, recall outreach, and patient engagement. Viva AI can proactively reach out to overdue recall patients, manage cancellation lists, and coordinate schedule optimization. Its multi-channel approach — voice, SMS, and web chat — provides a comprehensive automated front desk experience.
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Core features
6 tracked features
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Core features
6 tracked features
Avized research
Pricing
Subscription
Details
Pricing
Subscription
Monthly subscription; contact for pricing
What to evaluate
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Multi-channel AI outreach requires careful configuration to avoid overwhelming patients with automated contacts. Practices should set clear cadence limits and monitor opt-out rates. Best for practices with significant recall management challenges.