Viva AI
Viva AI is an AI phone and text receptionist for dental practices that books appointments, handles recalls, and engages patients across multiple channels.
What Viva AI does
Viva AI provides AI-powered front desk automation for dental practices, covering inbound and outbound phone calls as well as SMS and chat. The platform handles appointment booking, recall outreach, and patient engagement. Viva AI can proactively reach out to overdue recall patients, manage cancellation lists, and coordinate schedule optimization. Its multi-channel approach — voice, SMS, and web chat — provides a comprehensive automated front desk experience.
Core features
Avized research
Pricing
Subscription — Monthly subscription; contact for pricing
What to evaluate
Multi-channel AI outreach requires careful configuration to avoid overwhelming patients with automated contacts. Practices should set clear cadence limits and monitor opt-out rates. Best for practices with significant recall management challenges.